Note

This document lists common error codes and their meanings for each module of FlightHub 2, to help developers quickly locate issues. The document is continuously updated, and timeliness cannot be guaranteed. If it differs from actual runtime messages or has omissions, the messages shown in the product interface take precedence.

Code ▼	Description	Category ▼	Message	Reason	Solution
219004	Task expired: the created task time is earlier than the current time. Task execution failed and this message is shown.	Task Library	Task expired. Unable to perform task	Task expired	Re-select the task execution time in FlightHub 2
219014	Device does not belong to this project	Task Library	Dock does not belong to project. Unable to perform operation or task. Bind dock to project or enter project that dock belongs to and try again	Dock does not belong to project, permission isolation	Check whether the dock's project matches
219016	Task is suspended; execution failed	Task Library	Task suspended. Unable to perform task	Task suspended	Check whether the task is suspended
219018	Task device did not respond within timeout	Task Library	No response from dock for 1 hr when performing task	Device offline or messaging connection interrupted, unable to report	1. Check whether the dock is powered on 2. Check whether the dock network is normal 3. If not resolved, contact after-sales to retrieve logs and file a ticket for analysis
219031	Abnormal error	Task Library	Task failed. Live Flight Controls enabled
219032	Failed to get aircraft properties: dock and aircraft not linked or no aircraft in the dock	Task Library	Failed to power on aircraft, or aircraft not connected. Make sure aircraft is inside dock, battery installed, and dock and aircraft linked. Restart dock and try again
219034	Resumable-flight task created but not executed for more than three days; task expired	Task Library	Task for resuming from breakpoint not performed for more than 3 days. Task has automatically expired for enhanced safety
219037	Failed to get takeoff/landing zone; cannot execute route task. Usually a server issue and cannot be resolved by the user.	Task Library	Task failed. Unable to obtain takeoff/landing area info. Restart dock and distribute task again. Contact DJI Support if issue persists
219038	Route task takeoff queue timeout; task failed	Task Library	Task failed. Task queuing timed out. Check whether takeoff/landing area is available and try again
219101	Failed to call device control service	Task Library	Server error. Try again later	Device control service abnormal	Retrieve dock logs and contact after-sales for analysis
219102	Dock is offline; cannot perform flight task. Check whether the dock is powered off and its network is normal.	Task Library	Device offline. Unable to perform task. Check whether device is powered off and network connection is normal	Device offline or messaging connection interrupted, unable to report	1. Check whether the dock is powered on 2. Check whether the dock network is normal 3. If not resolved, retrieve logs and contact after-sales for analysis
219103	Device does not exist (internal:212016)	Task Library	Dock does not exist in project. Unable to perform task	Dock does not belong to project, permission isolation	1. Check whether the dock's project matches
219104	Device control service command does not exist (internal:212017)	Task Library	Internal server error. Unable to perform task	Service configuration error, command not recognized	Contact after-sales to retrieve logs and file a ticket (dock logs)
219105	Device control service send command timeout (internal:212018)	Task Library	Cloud-dock communication error. Unable to perform task	Dock did not reply to task command within 10 seconds	Contact after-sales to retrieve logs and file a ticket (dock logs)
219106	Device control service reported task device timeout (internal:212024)	Task Library	No response from dock when performing task, timed out	Dock task progress not reported within timeout

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